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Collections
Rings

Individually handmade, our collections of unusual rings are designed for both everyday wear and special occasions. With a wide selection of rings to choose from, its easy to find the perfect ring to suit your style.

Updated: 18/01/2023

Delivery and Returns

Delivery Information

Delivery in the UK

Delivery times are for items that are in stock.

If your order contains multiple items, at least one of which is made to order, we will only dispatch the entire order once all items are ready.

We only post orders on weekdays, so any orders placed after 15:00 on Fridays will be shipped first thing on Monday morning.

All deliveries use a tracked delivery service.

UK public holidays may affect the delivery dates of your packages. We are unable to deliver on bank holidays.

Your jewellery will arrive beautifully packaged in our branded jewellery box.

International Delivery (Outside of the UK)

Depending on your order value, we will use an appropriate courier. You will receive an email from them with their name, the tracking number, and a link to track your package.

Collection

If you choose to collect your jewellery in-store, you will receive an email from us once it's ready to collect. If it's an in-stock item, this will be ready in 1-2 days. Made-to-order items will be ready 1-2 days after being handmade by our expert fine jewellers.

Change Delivery Address

You can change your delivery address within 2 hours of placing your order. You can reach us through:

VAT

Currently, all items come with 20% VAT added to the price. We will be incorporating a new tax structure soon for international items.

Please note that any duties and taxes due in the destination country are the customer's responsibility.

Returns Information

28 Day Returns for In-Stock & Made-to-Order Items

All in-stock and made-to-order items can be returned within 28 days of purchase. Items must be in original condition, and anything altered is non-refundable. We do not offer returns or refunds on customised, recycled, or bespoke items. However, we guarantee to modify them until you are completely happy.

Customised, Jewellery Remodelling, or Bespoke Items

We cannot offer refunds on customised, recycled, or bespoke items. However, we guarantee to modify them until you are completely happy.

Exchanges

We unfortunately do not offer exchanges. However, if an in-stock or made-to-order item purchased within 28 days is returned, we will refund you. Once we receive the returned item, we will process the refund, which can take up to 10 business days.

Discounted Items

All sale or discounted items are sold as seen and are non-returnable.

Modified Items

Items are not returnable if they were changed from the time of purchase. However, Pruden and Smith items can be modified. This includes resizing, reshaping, engraving, and attaching it to another item.

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