I haven’t even received my rings yet, and I already know that Pruden & Smith deserves five stars.
That may sound unusual, but this experience has reminded me that choosing a piece of jewellery is about so much more than the object itself.
Our rings were created for a very special moment in our lives. Unfortunately, an unexpected problem occurred with the delivery, at probably the worst possible time.
I won’t go into the details, because they are personal and ultimately they don’t matter. What matters is what happened next.
Rebecca put her whole heart and soul into finding a solution for us.
From the moment she understood what had happened, I never felt that I was simply a customer with a problem. I felt that she genuinely cared about us, about what these rings represented, and about the importance of the moment they were created for.
She searched for solutions with an extraordinary level of commitment, kindness and humanity.
And perhaps that tells you everything you need to know about Pruden & Smith.
Beautiful jewellery can be made from precious metals and stones. But truly special jewellery carries something else: the hands, the heart and a little of the soul of the people who created it.
I haven’t held my rings in my hands yet, but they already have a story. And whatever happens next, that story will now be part of them.
When I eventually put them on, I won’t only see the craftsmanship. I will remember the human being behind it.
Pruden & Smith doesn’t simply create jewellery. They put something of themselves into it.
And for that, Rebecca, I will be forever grateful.
Thank you, from the bottom of my heart. ❤️
Reviews
Twenty-five thousand people have trusted us since 1988.
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I was devastated when I had to cut the full sapphire eternity wedding band off of my finger earlier this year. Having read the amazing reviews of Pruden & Smith, I contacted them to see if they could help repair the band. They have been fantastic, from Rebecca sitting down with me to look at design options, to the tour of the shop and work areas, to the design check and rough fitting, to the person who inlaid all of the teeny-tiny sapphires back into a new and larger band. They understood the emotional attachment I had to my ring, worked with me to find a best solution, and crafted a beautiful piece of jewelry that I will cherish as much as the original band. Since I was traveling to the shop from London (an easy hour on the train), I brought in a few more items that needed repair/redesign, including my mother's engagement ring which we turned into a gorgeous pendant necklace (I actually cried when I saw how pretty it was). On top of the Pruden & Smith team being so incredible, Ditchling is a lovely place, with some friendly pubs and a really nice tea room that has delicious cakes. It's a nice day out and you'll surely find something you love in the Pruden & Smith shop. Thank you Rebecca and team!
Amazing service, guidance and support
We bought these earrings for our daughters 18th in December 2025. We had excellent service at the time, guiding us on what they had in our budget and also working out which would be best for her. Somewhere between then and March 2026 she managed to break them sadly. We took them back to see if they could be repaired as we knew their workshop was also there. We expected there would be a wait to find they were happy to exchange them for a new pair… just as easy as that. I think I was a bit stunned at this level of after support, my friend was also amazed. Many thanks for all the attention to detail from start to finish. They have such a lovely shop with beautiful items, we will certainly be back knowing we will be looked after.
Most recent
Mrs Bridget Adam
Items are well presented and selection was easy.
Mrs Bridget Adam
Love these earrings that I bought to match a necklace.
There was a problem with the post office not delivering them on the day they stated.
Perfect Acquamartine Ring
Love my aquamarine ring. Viewed and ordered completely online, I was delighted when it arrived. The weight is so satisfying and the gemstone is a gorgeous colour. The photo in the website was totally accurate except it gave no clue of the satisfying weight! Good customer service and prompt reply to email inquiries. Definitely I’d recommend Pruden 8 Smith!
Ring
I absolutely love my ring. So pretty and fits perfectly. Had quite a few comments on it. Thank you to Rebecca for such a quick turnaround!
Another beautiful piece
Thank you for the beautiful earrings I ordered. They are for a niece's birthday next week....I know she'going to love them.
Your jewellery never fails to delight. I've bought several if your pieces and can attest to their quality and craftsmanship. My most recent order is a ring for myself, which Royal Mail tried to deliver yesterday and again today, but failed to do so despite me being in!
Will go and pick it up at the depot tomorrow morning.
Thank you Team Pruden &Smith
Oval Bangle
I love my bracelet, I’ve had some nice compliments so I have recommended you. I’ve already got my eye on the torc bangle 😉 see you soon x
great earrings !
great pieace of jewellery, was bought as a gift.
Me wife suzanne hyman
Husband robert hyman
Wedding day
Bracelet
This is a beautiful bracelet. It was a birthday present and I will always cherish it . As usual Rebecca was very helpful. She remembered we had bought our wedding rings from Pruden and Smith.
Magic corner shop
Yoyr shop is like something out of Harry Potter. Quite marvellous.
Birthday earrings
I love my gold drops!
Birthday gift
Perfect present for our daughter's birthday she hasn't seen it yet will let you know when she see it thanks
Memory preserved
Delighted that you were able to i incorporate the gold from my late mother's ring into an attractive new design for my wife. Many t6
Nugget silver & gold bracelet
Really pleased with it
Thank you
Ruby zoisite bracelet
Love it
Beautiful and gorgeous value
These earring are a real treat, super affordable but absolutely stunning. Great design and exceptional quality, I expect nothing less from this team. Thank you.
For years my late mother's wedding ring lay in a drawer. Then I happened to notice that Pruden & Smith's website said they could incorporate gold from an existing item into a Hammered Mixed Metal Gold Diamond Ring, combining it with new white gold. My wife and I are delighted with the result, which is a lovely and practical way of retaining a memento.
Mabul Stott
I bought this for my niece on her birthday she loved it .I will be buying more .
Beautiful Bangle
Excellent service. Thank you.
Beautiful Bangle
I’ve always wanted a bangle and decided to treat myself at the age of 73! I took ages trying to decide between the various designs offered by P and S and finally settled on this one. No regrets. It’s really comfortable to wear and I don’t want to take it off! Thank you for the prompt service.
First visit
My first visit to Pruden & Smith...but won't be my last. Have been looking for a silver bangle for a birthday present (for me). The range looked extensive & also had different sizes to fit over my large hands. The staff were particularly helpful & pleasant without being pushy. We even had a peek at the workshops. I have already chosen the pendant to match my bangle, so will be back in Ditchling soon.
Torc silver bangle
I love this bangle. A reassuring weight and just what I was looking for. I was flooded with ads on Facebook from others and came across Pruden and Smith, and as a UK business so pleased to buy from them.
Love it 🤗
Twisted silver bangle is a fabulous addition to my bangle collection looks lovely stacked or worn on its own. Totally recommend 🥰
Stunning ring.
I have recently partially retired and wanted to buy myself something meaningful for my years working as a cancer nurse. I love hand made and crafted items and knew this would match another ring I have.
Absolutely thrilled with the quality of the work.
Highly recommend using their very talented services.
OPAL ring
Beautiful ring, v happy
Brilliant Bangle!!
My wife loved it. Would 100% recommend this lovely Company. You can just tell they are passionate about what they do. Very helpful too!!
Will be back.
Lovely lapis lazuli necklace.
So lovely to have something pretty unique, crafted by genuine craftsmen
Excellent
Helpful chat by phone re fitting. The piece is really lovely and as shown online. Delivered promptly and nicely packaged. Great service overall.
Excellent company to deal with
Very well presented
Beautiful pendant, catches the light and very well made
This pendant make everyday outfit feel special
I am completely thrilled with the beautiful gold bangle that Pruden and Smith jewellers made for me from some old inherited family gold pieces which were either broken or no longer wearable. From start to finish the process was faultless. There are very few, if any companies offering such a service and I feel very lucky to have one only 30 minutes from my door I will certainly be back! Thank you
excellent present
The ear ring look great on Penelope and she enjoys wearing them
Great jewellery
Have ordered several pieces of jewellery from Pruden and Smith. Always delighted with my choice and this bangle is no exception! I love it! It's simple in design yet stylish and can be worn at any time.
Will continue to use Pruden and Smith for birthdays coming up shortly.
Beautiful necklace
Having bought the bracelet (in solver and gold) for my wife for Valentine's Day I have bought the matching necklace for her birthday - it is lovely and was delivered in good time after the order was made.
Always friendly and helpful
Staff are always very helpful and friendly.
Just what I wanted
I knew as soon as I saw this ring it is exactly what I had been looking for. It makes me smile every time I look at it on my finger.
Lapis Lazuli disc bracelet
Thank you so much for my beautiful bracelet, I absolutely love it, the shade of blue is stunning. I couldn't be happier
Excellent service, beautiful bracelet
Birthday gift
Came promptly hoping my 13 year old Granddaughter loves them
The whole team were great from start to finish, and they put together a lovely ring with real care. I recommend making the trip from London, for a unique experience with Pruden & Smith!
5 Stars
Beautiful
Hammered Heart Drop Earrings
Beautifully crafted earrings which were a perfect birthday present for my wife.
Excellent
Beautiful exposed lapis, gorgeous under light, and a fair size. Well-crafted, very pleased.
Another beautiful ring
Another beautiful ring from Pruden and Smith. Customer care above and beyond.Not the first purchase and certainly not the last .Thanks for making this Rebecca
Exquisite bangle
Exquisite bangle very well made and exactly as described, arrived very quickly and extremely well packaged
Many thanks. 🤗
Stunning Ring
Visited the shop "Oh Dear" so many lovely pieces to choose from, but this ring caught my eye and just happened to fit - so fate decided, love it easy to wear and is very eye catching, totally recommend 😊
Necklace
Another beautifully designed necklace in green glass and silver. Nice to have been served by the artist herself.
Fabulous Dress Ring
The whole experience from our initial appointment to picking up the ring was great. Advice was thoughtfully provided to help make an informed decision. The ring looked stunning. It was clear that great care and craftsmanship had been applied to produce an outstanding ring.
Mr
Just a very happy experience to use P and S for the first time. Delighted with the result - beautifully done and on time.
A pleasure to meet several of you and many thanks. We have plans to come again later this year!
Love it
Love it
Lovely earrings
Really pleased with these lovely earrings! Great quality and prompt delivery.
Perfect Present
My daughter loves these earrings which were a birthday present. A perfect gift
Anniversary gift
The ring was bought as an anniversary gift for my wife. We chose it together and the team could not have been more helpful.
Will certainly visit again!
Perfect
The ring is as I wanted. It took two goes but without any fuss or issues. Cannot fault the service and expertise of the team (I dealt with Rebecca & Raya). Thank you so much for making me what is an individual item that will never be copied. It looks amazing
Steve
Multi drop leaf earrings
The earrings were fabulous my Daughter loved them.
Silver and gold earrings
Lovely earrings and really prompt service.Will definitely buy from this company again.Many thanks
Thank you.
Discovered on line after much surfing. An online purchase after speaking to the team in store for product help and guidance, I was looking for something special containing Lapis Lazuli.
Delivery was prompt.
The product is lovely, very well made and uniquely finished. The team, I spoke to Rebecca, was professional and perfectly helpful. Ginny is delighted with this surprise gift, commenting that it is very beautiful, she loves it.
We are looking forward to popping into the store one day. Thank you. …Rob
Bangle
Excellent
Bangle
We thought the bangle was absolutely beautiful
So well made and presented in a lovely box
Daughter’s birthday present
The ear rings are beautiful, my daughter was absolutely thrilled!
Thank you for the easy ordering and your lovely packaging.
Ps my daughter had her engagement and wedding ring from you.
Which were also beautiful.
Sue x.
Excellent service
Needed to return item , replacement arrived promptly no quibbles Will use this company again for unique pieces
Perfect Peridot earrings
These earrings are just perfect good size gemstones in halo of gold sit snugly on the earlobe . Great service from Pruden Smith ,speedy delivery
Excellent service
Fantastic experience staff always so knowledgeable and friendly
Lovely earrings
I’m thrilled with my new earrings. It’s always a super visit to pruden & Smith.
Excellent company all round
This company makes beautiful, quality jewellery which it dispatches in very smart boxes. It also pays great attention to requests for engraving and will inform you if it would turn out to be very expensive.
Beautiful, good quality bangle
This bangle is absolutely gorgeous. It appears to be excellent quality and the workmanship is second to none. I wish I had bought it for myself rather than as a present for someone else.
Gold wedding band
very helpful and freiendly staff
Mens gold wedding band
Very nice reticulated finish ti the gold which vreates a most interesting texture.
Very satisfied
Earrings
The pearl drop earrings are beautiful, thank you
Great service and imaginative quality jewellery
So much to look at and choose from. The staff are attractive and helpful.
The items are uniques and well designed offering
Great quality products.
Beautiful hammered heart necklace
The quality and finish is as you would expected from P&S. Love my new heart set. Bought for myself as a memorial for the loss of a loved pets.
Love my new heart earrings
Beautifully made and are a good weight. They complement the hammered heart necklace beautifully. Always great quality and workmanship.
Helpful people
People I saw were very helpful
Lovely Heart
Perfect brooch
Beautiful jewellery
Once chosen and ordered my silver bangle was delivered promptly.
It's a beautiful piece of craftsmanship. Am very pleased with it and have been asked several times where I got it from. Will certainly consider using Pruden& Smith again.
Not inexpensive but absolutely worth the price!
Just received my ring by post. I was expecting it to be beautiful but it is far more than that. Totally stunning. Rebecca took on board exactly what I wanted and has produced this amazing piece of jewellery based on one of her gorgeous designs but adapted to my own ideas. And fits perfectly after being sent back for resizing. Brilliant!!
All good
Just what we wanted, delivered promptly
As good as I hoped
I must admit to having prevaricated for ages before buying these earrings. I hadn’t heard of your company and knew I wouldn’t be able to return them. I also wasn’t sure whether the gold surround would look ok. But eventually I took the plunge and ordered them and I’m SO glad I did :-). There are everything I wanted and beautifully made so thank you.
Excellent
A very good quality piece of jewellery. Looking to purchase more from yourselves.
Lapis Lazuli Yellow Gold Pendent and Matching Earrings.
The Lapis Lazuli pendent (25mm) and earrings (15mm) were a birthday present for my wife. I made the journey to see the items at the studio which proved beneficial as I changed to the larger pendent that looked stunning.
My wife was delighted with her present and has been wearing them every day since her birthday. Thank you for your time helping me to make the purchase.
Beautiful 10th wedding anniversary ring
I love my beautiful ring and it was so wonderful to be able to discuss the design concept and choose the stones with kind and gentle expert advice from Rebecca.
It really feels like a very personal experience and I certainly will be back !
Thank you 🙏🏻
I'm very impressed with this company. The item I ordered was dispatched quickly and arrived in a very smart presentation box. It is also really beautiful and appears to be very good quality. As well as their service and workmanship, the company is to be commended for the attention they pay to requests for customisation. I originally asked for engraving, but the number of characters I wanted would have hugely increased the overall price. Fortunately, the company queried this with me before going ahead with the work.
Stunning
A gorgeous 21st birthday present.
Lapis Lazuli
Square Stud Earings in'gold'.
Nice and easy to wear.
Bangle
Wonderful very helpful
Silver bangle
Beautiful I love it !!!
perfectly simple and elegant
P&S were marvelous to work with, creating a variation of their own design to suit my vision of this perfect gift for someone I love.
Fabulous
Gorgeous earrings to go with the matching necklace
Earrings
Lovely and striking design
Lovely to wear
Pruden and Smith
Lovely and creative people working in the shop and
workshop
Individual and good customer service
So many interesting pieces of unusual jewellery - lots to discover
Necklace
I like this striking and interesting design very much-
Love wearing it
Lovely earrings
Beautiful earrings well made and look great thanks ☺️
Simply beautiful
A classic beautifully crafted.
Beautifully designed ring
Pruden and Smith did an excellent job transforming an old ring into a sparkly, unusual design very reflective of the Sussex countryside .
Customer service was excellent - our ideas were included in the design and much care was taken . Thank you
I ordered for the first time from Pruden & Smith and my earrings arrived the following day! By mistake the wrong colour was sent but this was immediately resolved when I contacted customer service. Another pair was posted the next day and a refund for the delivery costs for the item being sent and returned and and I hadn't even sent the original pair back yet. Outstanding service and care for their customers! Not something you receive much of these days.
I absolutely love my earrings and will definitely be purchasing more from them in the future - beautiful jewellery!
Great Service
Very pleased with the Bracelet I purchased very helpful staff in the showroom great all round
Love your beautiful shop
Such beautiful things you've made....my partner thrilled with the necklace. She wore it continually exploring Namibia and it will continue being loved at home.
Hammered silver ring
I received my ring in good time and in impressive packaging.When I opened my package I was absolutely delighted with my ring.The quality is lovely and it fits perfectly.In my opinion it looks better in real life than it does on the website.
I 100% recommend Pruden and Smith and would no hesitation in buying again.Thanks to all.
Beautiful earrings
I could not be happier with these earrings-they are gorgeous. The team are really helpful and sorted out a query very promptly-thankyou. I will definitely be buying from Pruden and Smith again.
Individual Necklace
A lovely, unusual piece, the unique beads are drilled with a slight offset giving an organic and natural appearance.
Bought as a 21st Birthday gift and, I am sure, will be treasured.
As usual the staff were relaxed, friendly and accomodating.
Birthday gift
Perfect gift for 40 year old step daughter- she loved it 💕
Helped me quickly with an order that went missing when it wasn't even there fault! Great company ❤️
Beautiful and unusual
Beautiful well made piece
Very quick service and well packaged when delivered.
An absolute must for anyone wanting to invest in good quality bespoke jewellery
Beautiful Bangle
I had my bangle as a Birthday gift and I was really torn whether to get the smooth or hammered finish. I chose the hammered finish as I have my fathers wedding ring which also has an hammered finish, and it is absolutely gorgeous. It is a fair chunk of beautifully hammered well polished silver and I have had many compliments on it. I would recommend Pruden and Smith for anyone wanting to buy well made good quality hand made jewellery.
Perfect!
The bangle on its own is beautiful.
Rebecca created a bespoke model and I’m overjoyed with my piece of art!
An unforgettable experience and I shall be returning…
Enormous thanks to all!
Just received a lovely silver hammered signet ring.Couldn’t be happier with it.Superb quality and service.100% recommended.
Silver cross
Lovely little silver cross, delivered promptly, very pleased with it.
Lovely
Lovely earrings, great sized stone. Only issue is the post is quite thick and made my ears bleed on first insertion
Absolutely beautiful ring, so unusual and looks amazing. I am extremely pleased with every aspect of this purchase. Fantastic workmanship delicate and eye catching. Furthermore, the service offered is second to none, after I erroneously ordered the wrong size, I contacted Pruden and Smith who not only spent me a free ring sizer they made the adjustments in record time nothing was too much trouble. I already have a wish list from them and will be buying more pieces. I highly recommend this jewellers. Thanks to all the team who made this experience special.
Stunning jewellery, my engagement ring is perfect! Really friendly staff who offered a complimentary polish before the wedding and resizing when we first got engaged. Would definitely recommend!
Lovely delicate ring
This lovely little ring is ideal if you want diamonds you can add to in different golds and gem colours.
Pruden and Smith is a great jewellers, no pressure to buy and helpful staff.
Resized my ring in 30 minutes for me.
A beautiful, unique and special piece.
I am very happy with the crucifix, it is beautifully made, has a special heritage which is apparent in its design and will be much appreciated as it accompanies me.
Store experience
The whole experience of having an engagement ring and our wedding rings made and designed by the Team has been perfect. From 1 to 1 design consulation to picking up the rings and having them fitted, everyone has so been professional and all within in a friendly and relaxed environment. Great communication all the way along about cost and timings.
We are so incredibly grateful that we made the choice to come to you. It's been very special
Thank you so much to you all
Wedding rings
The Wedding rings were exactly what we hoped for - thank you
and I totally love the bespoke bubble eternity engagement ring which was also made for me. It is constantly admired and I tell everyone that it was made by Pruden and Smith
Thank you so much
Beautiful - and fast delivery
After much research, I decided to go with Pruden and Smith and I have no regrets. The bangle is a good weight, 6 mm classic that will last forever - my daughter was thrilled with her present. The box is also a nice quality design that set up good expectations on unwrapping!
Brilliant customer service, wonderful craftsmanship.
Very lucky to have Rebecca and her team so close by.
Beautiful Jewellery
Visited to purchase earrings to match a necklace bought at P&S about 10 years ago for my daughter. Friendly, knowledgeable staff, reasonable price and gorgeous jewellery. Will return next time I'm looking for jewellery for a special occasion. Thank you.
Problem free
Site easy to navigate and order process straightforward
Happy customer
Very pleased with purchase. A bit smaller than anticipated but ring sits well on my finger and the little diamonds twinkle beautifully.
Despatch and delivery were very prompt
Will not hesitate to use your firm in the future
5 Stars
Beautiful shop
Silver Bangle
I love it! Exactly as described, solid and heavy silver. Very fast and efficient delivery. Will be returning to your site for a further browse and perhaps some earrings?!
mens wedding ring
My son is getting married in June and wanted a unique looking ring. We bought the ring from yourselves as it footed the bill. Very lovely and comfortable. Many thanks.
Beautiful piece!
The ruby zoisite necklace was just as lovely as I hoped. The despatch and delivery too were prompt.
Silver bangle
Beautiful bangle - very pleased with my purchase
Simply wonderful. The most exceptional service, translating our vision into the ideal, personalised eternity ring. We are both so happy with the results. We were made so welcome. Support began weeks before we arrived, and when we did, we were given a wonderful tour on how all the hand made jewellery is made. We met the team and watched work being completed, fascinating and a universe away from your HM Samuel's high street experience. Masters at work, using the latest technology to reimagine and build new jewellery from old; as well as being founded upon generations of hand made artistry and hammer work to create a mouth watering selection of incredible designs. An 8 hour round trip to the South, with a Spa stop before the final consultation was a perfect short vacation. Two weeks later, perfection arrived! Thank you team and Rebecca for all your support.
Fabulous shop
I had such a lovely experience in Pruden and Smith where I was helped by the lovely assistant Kat.
WOW FACTOR
I was bought these gloriously funky, beautifully made, giant gold plated, dangly Marwar hammered earrings.
I love how they hang and gently move as I move my head.
I've had so many compliments about them.
They are a statement piece that really elevate an outfit.
Thank you Pruden and Smith x
A very pretty and delicate bracelet
Bought for Valentine's Day - the bracelet (in silver and gold) delighted the recipient who is now thinking of the matching necklace! Excellent and helpful service.
Wonderful Ring
Absolutely love my ring.
I renewed my vows after 17 years and wanted a new ring as my original no longer fit.
From start to finish the process of getting my ring made was easy and efficient. I was able to tailor the design to my needs (I had yellow gold, white gold and rose gold) and the turn around time was amazing.
Thank you so much, I'll definitely be buying from here again soon.
Suzy
Torc Bangle
Wife loved this anniversary gift
Fantastic
Fantastic
Beyond happy
The most perfect ring.
I wasn't sure what I wanted, but they were so helpful. Helped me choose the perfect setting and stone.
Beautiful Jewellery
I love all the pieces that I have from Pruden & Smith. The staff are very helpful indeed.
Absolutely beautiful!
The pearls are the perfect size with a fabulous lustre.
The strand length is exactly what I wanted and magnetic clasp is strong.
I’m a very happy customer!
Silver earrings
I ordered the earrings online. The website gave a clear description of them and they were delivered promptly.
Silver earrings
I purchased the round silver earrings with a small gold stud. They are neat and beautifully crafted and can be worn
to go with any outfit.
Beautiful store and very helpful team
I visited on a Saturday morning and was assisted by a lovely member of the team who helped me try necklaces on and offered advice on matching items. I'm definitely going to return.
Beautiful earrings
I've had some great comments on how lovely these look. They are very comfortable to wear and I'm enjoying wearing them.
Beautiful Ring
I could not be more pleased with this ring - the quality is amazing.
Thank you so much once again.
Excellent service from start to finish.
Beautifl necklace
Lovely necklace and much appreciated by its recipient. Excellent craftsmanship.
Gorgeous bangle
Lovely bangle nice weight i wear it every day
Emerald cut diamond ring
I am absolutely delighted with my ring I used some of the money my parents left me so it is extra special
Silver Bangle
Beautiful bangle with good weight and very quick delivery!
Pruden and Smith
Great site, easy to find what your looking for or to just browse
Drop earrings
Lovely drop earrings slightly larger than I expected but love them. Look great for a casual evening out or for something more formal. Very comfortable to wear.
Silver bangle
Exactly what was wanted. Perfect
Excellent silversmithing and jewellery
Excellent quality, great value, and superb customer service. Always a worthwhile visit!
Twisted hoop earrings and various other pieces
Excellent quality, great value, and fantastic customer care as always from the team at Pruden and Smith! Always a pleasure to visit.
no problems
very good
exactly as required
well made and good fit
Beautiful pendant
The pendant is striking and is most enjoyable to wear
Beautiful Gold Hammered Bangle
From the first moment I contacted Pruden & Smith in order to purchase a 9ct Gold Hammered Bangle until receiving the Bangle, the customer service has been fantastic. Having discussed what I was looking for and agreeing to go ahead with the purchase everything was handled either by telephone or email and the result was exactly what I had expected. Great result, thank you so much.
I cannot recommend the company enough and would be happy to use Pruden & Smith in the future.
Always helpful.
I’m a returning customer and appreciate the helpful people I have dealt with and the prompt delivery of my orders. Thank Hank you all.
Beautiful
This one is a little heavier than I expected. I love the way the light reflects off it. Not an everyday piece, but it will come into its own in the warmer months, I think.
Understated design, perfect.
I chose these for my Christmas gift from my husband and have worn them every day since I received them. Small enough to wear all the time and smart enough to go with anything I wear. Love them
Elegant and quietly understated
A beautiful bangle, weighty enough to show its quality but discreet enough to wear every day.
First time buying from pruden and smith more than happy with my ring the build quality is fantastic and weighty to the only thing that id bring to attention is that it could of been posted better as mine came in a Jiffy bag and it was a bit torn and I didn’t have to sign for it .
Attentive friendly staff
First class
Excellent as per
Always love the uniqueness of the pieces made by Pruden & Smith, hand crafted to a very high standard.
Just had my ring delivered and I couldn't be happier!
I was a little worried as I live too far away to visit the shop, but I had an online consultation and they showed me the ring I had my eye on.
They let me change the type of metal to personalise it more.
They then posted the ring out to me once it was made to check the size before setting the diamonds in it and sending it back today.
It is the most stunning ring.
I would happily recommend them to anyone, and will definitely be buying from them again.
If I could give more that 5 stars I would.
Mother and daughter day out
I visited with my daughter and we were delighted to be able to spend on two rings and a bracelet. The rings were sized on the day quickly and efficiently. They have been much admired. You never let us down. I always share you with my visitors!
The best place to shop for unusual and amazing jewellery
I’m in love with Pruden & Smith. I just need more money! 😄
Thank you for every single purchase that I have made and I know that I will keep coming back for more!
Great chunky ring
Love this ring and goes really well stacked with the silver ring of the same design. They look great together. Very dogfish is what I like. I’m a chunky jewellery girl as opposed to delicate. Perfect!
Cool ring
A great ring that goes well with my other jewellery also purchased from Pruden & Smith. It’s a little on the large side but fine if I stack it with the gold ring I also purchased. Makes it a stand out piece.
Really nice, contemporary ring.
Fits perfectly and goes well with my other rings. I like the mix of silver and gold and the colour of the stone is really lovely.
Lovely necklace
A really nice necklace for someone who prefers wearing silver jewellery to gold. I wear it most days and get many compliments. Many thanks for shortening it to my preferred length too.
60th birthday present
My, now , 60 years old daughter, was thrilled to bits with this weighty bangle. It weighs more than all her usual stuff worn together. A beautiful , simple classic piece. A bit like me really! Just what I wanted for her.
Many, many thanks.
Christopher Marshall.
Outstanding customer service. A fantastic team of people who couldn’t have help me more than they did when conducting a valuation of antique silver items. Very informative.
Beautiful products and great Customer Service
Staff were very welcoming and friendly and we were treated to a very interesting tour of the shop and facilities. We had my engagement ring resized and my platinum/diamond wedding ring made to my measurements. The timescales they gave were accurate and the pricing was agreed up front. I would definitely go to Pruden & Smith again should I have cause to buy bespoke jewellery again.
Gorgeous Wedding Ring
Beautiful platinum Pave Diamond Ring made to order for me. I'm not allowed to see it or wear it again until our wedding later this year but I'm delighted with it.
Earrings
Granddaughter delighted with earrings
Lovely necklace
I am so delighted with this necklace. It is beautifully made and unusual too. I would definitely recommend Pruden & Smith for their lovely jewellery.
Solid silver bangle
Excellent service, the bangle was perfect
Uneven twisted yellow gold hoop earrings
Beautiful earrings and so light to wear. Thrilled with them.
Square solid silver bangle hammered
Beautiful bangle, really pleased with it
Beautifully Made
Loved the jewellery. Beautiful and well made. Made a lovely gift 🎁
Will be buying from you again!
Real Customer Care
We first met the team in 2024 when we ordered a hinged platinum wedding ring. The care and attention to detail given by Rebecca was extraordinary and we were delighted with ring. We promised to return before our first anniversary to order a diamond ring and the result has been spectacular.
The knowledge and care given during the consultation together with the design and coordination with the workshop is what marks the company as outstanding.
We shall return!
Lapis Lazuli earrings
Absolutely lovely gift! Colour is gorgeous and set against the gold really lifts the earring. Exceptional
Variation on a theme
I ordered this lovely design with a baby pink sapphire which works every bit as well. The ring is super versatile, it looks very elegant on its own, really pretty worn with a diamond eternity ring, and quite splendid with its companion wishbone, also scattered with tiny pink sapphires.
It was swiftly made and posted.
Silver heart pendant
Lovely well received gift
Bangle
I am really pleased with my bangle. It is fabulous. The staff are really nice too. Thank you.
just what I wanteed
The bangle looks great on my wife's wrist
5 Stars
The ring is lovely, am very pleased with the style and quality. The ring is comfortable to wear and true to size with a sparkle. The pictures and description met my expectations. I would definitely recommend. Also was kept up to date with the order and delivery.
Another brilliant piece from Pruden & Smith
12 years ago I purchased an engagement ring, then a pair of wedding rings and many more inbetween. Every piece has been crafted to perfection with care and fine attention to detail
Highly recommended
Easy
Overall it was easy navigating the website and quick easy checkout.
Beautiful
These earrings are bigger than I expected and good value for money. I would certainly shop at Pruden and Smith again.
Stunning ring
This is my wedding ring and I absolutely love it. The whole process from start to finish was easy and enjoyable.
Silver bangle
My silver bangle is beautiful, sooooooo pleased with it
Delicate Bracelet
Simple but effective design, beautifully crafted. Purchased as a gift, I chose the smaller disc bracelet as I was looking for something delicate and different.
Second time that I have used Pruden and Smith for gifts and both times both the product and service have been excellent. Lovely unique designs, quality and craftsmanship. It is nice that they have a wide selection of styles and prices. Happy to support small independent businesses.
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